Case Study

Related Reduces Administrative Workload and Improves Resident Support with VendorPM

6.8% Savings

On All Procurement

200% Compliance

Rate Improvement

70% Time Reduced

For Administration

Overseeing a large, multi-market portfolio, Related needed to ease administrative workload and strengthen resident-facing support. VendorPM drove higher vendor participation, compliance rates, & significant time savings.

Company: Related

Location: NYC, FL & DC

Asset Class: Luxury / Residential

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The Objective

Drive NOI by modernizing vendor onboarding and procurement to streamline workflows, secure better pricing, and give site teams more time with residents and less on admin.

The Challenge

Prior to partnering with VendorPM, vendor onboarding and procurement operated in isolated systems with little standardization, creating low compliance, high admin workload, and limited portfolio visibility.

Related oversees a large, diverse portfolio where vendor onboarding, compliance tracking, and procurement had become increasingly costly, fragmented and time-consuming.

The Solution

Recognizing the need for a more scalable and consistent approach, VendorPM partnered closely with Related to further understand gaps & bring clarity to vendor management, the task at hand was clear for VendorPM.

  • Vendors sourced from PM relationship
  • Site teams manually run RFx
  • Award RFx
  • Collect & Review Compliance
  • Contract stored on SharePoint

Measurable Results

In partnership with VendorPM, Related drove real savings by modernized its vendor management framework and unlocked substantial operational improvements. Increased compliance, better pricing, and reduced administrative hours reflect the value of a unified, proactive approach to vendor lifecycle management.

Key Outcomes

  • Immediate savings on vendor spend through increased vendor competition
  • Reduction in risk by increased vendor compliance rates
  • Reduction of team admin burden, resulting in time for higher ROI tasks
  • Improved Vendor approval process completed proactively vs reactively
  • Central source of truth resulting in rich data and insights = better decision making

Why VendorPM?

Related is one of hundreds of property management teams using VendorPM to drive procurement performance and simplify vendor management. The platform connects teams with 70,000+ qualified vendors while ensuring complete oversight of compliance and contracting—all from one centralized system.

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